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Commonly Asked Questions

Services & Programs


Commonly Asked Questions:

  1. How do I receive services from Brain Injury Services?
    Contact our Intake Facilitator, to find out more about the programs and services offered at Brain Injury Services.

  2. Will I have to pay for your services?
    If you have available funds from a third party (e.g. auto insurance, Workplace Safety and Insurance Board, etc.), we will contact them regarding your needs. If not, the services you need are funded by the Ministry of Health and Long Term Care.

  3. Do I need a referral from my doctor?
    No. We will send the application forms to you. We may need information from your doctor and we will ask your permission to review your records.

  4. What kind of services do you offer?
    We have services ranging from fully supported residential to community outreach.

  5. Will I have to change my family doctor or other professionals such as physiotherapist, speech therapist or occupational therapist once I start receiving services from Brain Injury Services?
    No. Brain Injury Services encourages you to keep your doctor and therapists if they are providing you with the best care.

  6. What sets Brain Injury Services apart from other ABI Rehabilitation programs?

    Brain Injury Services is able to provide a transition of services not otherwise available. We provide a range of ABI rehabilitation services from individuals with complex behavioural needs through to semi independent living in addition to outreach community support and group services.

  7. I already have a team of regulated health professionals working with the client, I don’t want to disrupt these dynamics.

    Brain Injury Services works with the existing team members to provide the most appropriate rehabilitation services. If required, we can co-ordinate additional assessments to compliment the existing team.

  8. The individual has limited medical/ rehabilitation funds remaining through their automobile insurer. If they are admitted to a residential service, will they automatically flip to Ministry funding when the funds expire?

    No. We will ensure their name is placed on the appropriate waiting list for Ministry funding.







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Brain Injury Services - 225 King William Street, Suite 508 Hamilton, Ont - (905) 523-8852

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